This Privacy Policy outlines how TTP Products Enterprise (JM0914932-M), a subsidiary of TTP Health Global Sdn Bhd (1253172-X | AJL932243) (“we”, “our”, or “us”), collects, uses, and protects your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and relevant international data privacy laws.
1. Collection of Personal Data
We collect personal data from you when you:
- Make a purchase from our website or authorized agents
- Register for an account or subscribe to our newsletter
- Fill out contact forms or submit inquiries
- Participate in promotions, surveys, or events
The types of personal data collected may include:
- Full Name
- Contact Information (Email, Phone Number, Address)
- Payment Information
- Order History
- Demographic Information (if voluntarily provided)
2. Use of Personal Data
Your personal information is used for the following purposes:
- To process and deliver your orders
- To provide customer support and respond to your inquiries
- To personalize your shopping experience
- To send order updates, marketing emails, or promotional offers (you can opt out anytime)
- To improve our products, services, and website functionality
- To comply with legal and regulatory requirements
3. Data Protection & Security
We are committed to safeguarding your personal data. All personal information is stored on secure servers, and we implement reasonable technical and organizational security measures to prevent unauthorized access, misuse, or disclosure.
Payment transactions are encrypted and processed securely through trusted third-party gateways.
4. Disclosure to Third Parties
We do not sell, trade, or rent your personal data. However, we may share it with:
- Service providers or partners involved in the fulfillment of your orders
- Regulatory bodies or law enforcement agencies (if required by law)
- Our parent company and subsidiaries for internal operational purposes
All third parties are contractually obligated to handle your data confidentially and securely.
5. Your Rights
Under applicable data protection laws, you have the right to:
- Access and correct your personal data
- Withdraw consent to the processing of your data
- Request deletion of your data (where applicable)
- Opt-out of direct marketing communications